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IOSH Managing Safely Refresher (Remote Learning)

IOSH course covering manager's and supervisor's health and safety responsibilities in the workplace, delivered via Virtual Classrooms.


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Course Details

Product number: IOSH_MAN_REM_R

To refresh manager and supervisor understanding of everyone’s safety and health responsibilities in the workplace, and enable them to recognise how a safety management system helps influence, control and monitor risk to improve safety and health issues in the workplace.

Learning outcomes

On successful completion of the course, the learner will be able to:

  1. Describe the key reasons to manage safety and health in the workplace
  2. Recall safety and health key terms and their definitions
  3. Describe the benefits and key parts of an effective safety and health management system
  4. Identify how the law can affect safety and health in the workplace
  5. Describe how to assess, reduce and control risk in the workplace
  6. Describe the principles that underpin good safety and health performance

Module one: Thinking back

  • The three key moral, legal and financial reasons for managing safely
  • Manager responsibility and accountability for safety and health in the workplace
  • Definitions of the terms ‘hazard’, ‘hazardous event’ and ‘risk’
  • Definition of the term ‘reasonably practicable’
  • Definitions of the terms ‘likelihood’ and ‘consequence’
  • Definition of the term ‘residual risk’
  • Definitions of the terms ‘incident’, ‘accident’ and ‘near miss’
  • Definitions of the terms ‘immediate’, ‘underlying’ and ‘root’ causes
  • Definitions of the term ‘reasonably foreseeable’ and the three knowledge tests: common, industry and expert knowledge
  • The key benefits of introducing a safety and health management system
  • The key parts, and the elements of each part, of a safety and health management system

Module two: Leadership

  • Why leadership is an essential part of a safety and health management system
  • The three essential principles for good safety and health performance:
    • Strong and active leadership from the top
    • Worker involvement
    • Assessment and review
  • The four key areas for a positive safety culture known as the ‘four cs’:
    • Competence
    • Control
    • Co-operation
    • Communication

Module three: Plan

  • What the ‘plan’ stage of a safety and health management system is
  • What a safety and health policy is
  • What the law requires an organisation to do to protect the safety and health of workers and other persons under its control
  • Where to find help and guidance for keeping up to date with, and working within, the law of any given country
  • What types of information performance indicators can give to help improve safety and health in the workplace

Module four: Do

  • What the ‘Do’ stage of a safety and health management system includes
  • Definition of the term ‘risk assessment’
  • What risk assessment helps an organisation to do
  • Risk assessment process and risk rating systems
  • The six broad hazard groups:
    • Mechanical
    • Physical
    • Chemical
    • Biological
    • Environmental
    • Organisational
  • How to reduce risk by applying the ‘hierarchy of risk control’:
    • Eliminate
    • Reduce
    • Prevent
    • Safe systems of work
    • Personal protective equipment

Module five: Check

  • Why the ‘Check’ stage of a safety and health management system is important
  • The characteristics of good key performance indicators
  • The differences between ‘proactive’ and ‘reactive’ performance indicators
  • The reasons for investigating incidents
  • The two types of auditing: internal and external
  • Types of evidence used in an audit

Module six: Act

  • What the ‘Act’ stage of a safety and health management system will determine
  • What continual improvement means


Invigilated, closed-book, multi-format question paper with explanation of pass/fail requirements.

Those who manage others and manage risk and resources.

Course pre-requisites

Delegates must have completed the full Managing Safely course successfully.

IOSH Managing Safely certificate number will be required as evidence from the delegate prior to attendance.

Following the completion of the course there will be a 6-8 week lead time for certificates to be despatched to delegates.

The process following course completion is as follows:

  • HSS Training will mark the assessments within a two week window
  • HSS Training will notify the booker of any delegates who have not passed
  • HSS Training will send a temporary certificate to those who have passed via email
  • HSS Training will apply for the certificates via IOSH
    • [At this point, IOSH may decide to verify the results]
  • IOSH will post the certificates to HSS Training
  • HSS Training will forward results and certificate

IOSH recommend delegates take a refresher course every three years to keep knowledge up to date.

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