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Customer Service Training - E-Learning

E-Learning course to enable high quality customer service within the workplace. 


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Course Details

Product number: E_CUST_SERV|SW10213

The online Customer Service Training aims to help delegates provide high-quality customer service by providing them best-practice techniques when it comes to interacting with customers.

Please note: The e-learning module must be completed within 12 months of the date of booking

Available in over 35 languages

Our courses are machine translated* into a variety of popular International languages, so regardless of location or language preference, we’ve got you covered. Our machine translated content includes the translation of course transcripts and test questions.

*Content which is not English may be machine translated and is for assistive purposes only. We cannot guarantee the accuracy of translations.

The course modules cover:

  • What is good customer service?
  • Communicating with your customer
  • Handling Customer Complaints
  • Room for improvement

This is a 35 minute course.
This course is designed for the use of delegates working towards improving their customer service skills within the workplace.
Delegates will receive a HSS printable certificate in Customer Service Training upon completion of the course.

This course is approved and accredited by CPD.

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Prices displayed exclude VAT
0.35 hr £29.00