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Consumer Rights Training for Retailers - Services - E-Learning

E-Learning course to develop a knowledge of Consumer Rights Act and how this relates to services. 


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Course Details

Product number: E_CON_SER|SW10218

This course aims to help delegates understand how to resolve any disputes, know the liability they hold when it comes to services, and know who the Consumer Rights Act applies to.

Please note: The e-learning module must be completed within 12 months of the date of booking

Available in over 35 languages

Our courses are machine translated* into a variety of popular International languages, so regardless of location or language preference, we’ve got you covered. Our machine translated content includes the translation of course transcripts and test questions.

*Content which is not English may be machine translated and is for assistive purposes only. We cannot guarantee the accuracy of translations.

The course modules cover:

  • Background of Consumer Rights
  • The Supply of Services
  • Terms and Conditions
  • Disputes

This is a 30 minute course.
This course should be used by delegates who work for an organisation that provides a service. It will help develop a better understand of consumer law, customer rights and the legal standards buisness’ are required to meet.
Delegates will receive a HSS printable certificate in Consumer Rights Training for Retailers-Services upon completion of the course.

This course is approved and accredited by CPD.

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Prices displayed exclude VAT
0.3 hr £29.00